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Frequently Asked Questions (FAQ)

🚑 Air, Train & Road Ambulance | Home Nursing Care | Dead Body Transfer Services

1. What services do you provide?

We offer complete bed-to-bed patient transfer and care services across India, including:

  • Air Ambulance (ICU-equipped flights)
  • Train Ambulance (medical coaches with ICU setup)
  • Road Ambulance (ALS/BLS)
  • Home Nursing Care
  • Dead Body Transfer (by air, train, and road)

2. What does “bed-to-bed service” mean?

Bed-to-bed service means we handle the entire process—from picking up the patient from their current location (home/hospital) to safely transferring them to the destination hospital or home, including all medical and logistical support.

3. What medical facilities are available during transfer?

Our ambulances and transport units are equipped with ICU-level facilities such as:

  • Ventilator support
  • Cardiac monitor
  • Oxygen supply
  • Infusion pumps
  • Emergency medicines
  • Trained ICU doctors and paramedics

4. Do you provide services outside Kolkata?

Yes, we provide services all over India, connecting Kolkata with major cities like Delhi, Mumbai, Chennai, Bangalore, and more.

5. How quickly can you arrange an ambulance?

  • Road ambulance: Usually within 1–3 hours
  • Train ambulance: Depends on train availability (typically same day or next day)
  • Air ambulance: Can be arranged within 6–12 hours in emergency cases

6. What is the cost of air/train/road ambulance?

Costs vary depending on:

  • Distance and destination
  • Patient’s medical condition
  • Type of equipment required
  • Mode of transport

Contact us for a customized quote.

7. Do you provide ICU doctors during transfer?

Yes, every critical transfer includes experienced ICU doctors and trained paramedical staff to ensure patient safety throughout the journey.

8. What is included in dead body transfer service?

We provide complete assistance including:

  • Embalming
  • Coffin box arrangement
  • Documentation (death certificate, NOC, etc.)
  • Air/train cargo booking
  • Door-to-door delivery

9. Can you arrange home nursing care?

Yes, we provide trained nurses and caregivers for:

  • Post-hospital recovery
  • Elderly care
  • ICU setup at home
  • Long-term patient care

10. Is your service available 24/7?

Yes, our services are available 24 hours a day, 7 days a week, including emergencies and holidays.

11. How do I book your service?

You can book by:

  • Calling our helpline
  • WhatsApp
  • Filling out an online inquiry form

Our team will guide you through the entire process.

12. Do you assist with hospital admission?

Yes, we can coordinate with hospitals for smooth admission and handover of the patient.

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